Durango Connection » Who can assist with my questions?

Who can assist with my questions?

This FAQ is for all staff to assist you in getting to the right person/department to assist them with your questions.
 
Many employee questions can often be answered by reading the Master Agreement. We have assembled a list of Frequently Asked Questions (FAQ’s) that we get from new hires who are needing guidance on where to direct a question.
 
1. How do I get an access card and/or door keys to the building, where I work?
Contact your building/department administrative assistant.
 
2. If I lose my access card and/or door keys, who should I contact for a replacement?
Contact your supervisor.
 
3. I am having problems with my email account, district login, etc.
Contact the IT Help Desk, ext. 1148.
 
4. I have a question regarding my Professional Development (ERO) account.
Contact Natasha Alexander via email [email protected]
 
5. Who do I contact with insurance/benefits questions?
Contact the Linsey O’Field, Payroll and Benefits Coordinator, ext. 1432 or [email protected]
 
6. I have questions about CO PERA or my CO PERA account, who do I contact?
Contact PERA directly at 1-800-759-7372.
 
7. I want to change my W-4 information, who do I contact?
These changes are handled through the employee  portal.
If you have questions contact Linsey O’Field, ext. 1432 or email [email protected]
 
8. I have a name change, who do I contact to update that information?
Email Autumn Green in Human Resources at [email protected]
 
9. I have a phone and/or address change, who do I contact to update that information?
These changes are handled through the employee portal.
If you need assistance contact Tammie Cartwright in Finance, ext. 1441 or email   [email protected]
 
10. I have questions about my leave balance, who do I contact?
Contact the Substitute Coordinator, ext. 1430 or email [email protected]
 
11. I have a question about leave approval, who do I contact?
Contact your supervisor.
 
12. I have questions about the Sick Leave Bank and/or Compassionate Leave.
Contact Autumn Green in Human Resources, ext. 1438 or email [email protected]
 
13. I have questions about Family Medical Leave, who do I contact?
Contact Autumn Green in Human Resources, ext. 1438 or email [email protected]
 
14. I have a question about an issued contract or letter of intent, who do I contact?
Contact Christy Morgan in Human Resources, ext. 1414 or email [email protected]
 
15. I have questions about my paycheck, who do I contact?
Contact Linsey O’Field, Payroll and Benefits Coordinator, ext. 1432 [email protected]
 
16. I have a question about my work assignment, who do I contact?
Contact your supervisor.
 
17. I have a question about my work hours, who do I contact?
Contact your supervisor.
 
18. I have a person I would like to have volunteer in my classroom, who do I contact?
Contact your supervisor.
 
19. I have a question about curriculum or curriculum resources, who do I contact?
Contact your supervisor.
 
20. It’s tax time! Who do I contact for my W-2?
W-2 forms will be available in the employee portal by Jan. 31, if yours isn’t, contact Linsey O’Field, ext. 1432 or [email protected]
 
21. I am having difficulty accessing the employee portal, who do I contact?
Email Tammie Cartwright in the Finance Department at [email protected]
 
22. How do I find a substitute/or a substitutes phone number?
In absence management, select Advance Mode where you will find a list of all subs and phone numbers.
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